Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account, make a purchase, or contact our support team. This includes your name, email address, billing information and server configuration details.

We also automatically collect certain technical information such as your IP address, browser type, device information and usage data to help us operate and improve our services.

2. How We Use Your Information

• To provide, operate and maintain our services
• To process payments and manage your account
• To monitor and protect against abuse, fraud and security threats
• To respond to your support requests
• To send service updates and, with your consent, marketing communications

3. Data Retention

We retain your account and billing information for as long as your account is active. When you close your account, we delete your personal data within 30 days, except where retention is required by law.

4. Security

We use industry-standard encryption (TLS 1.3 in transit, AES-256 at rest) and a multi-layered security model to protect your data. Access to customer data is restricted to authorized personnel only.

5. Your Rights

You have the right to access, correct or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].

6. Contact

For any privacy-related questions, contact our Data Protection Officer at [email protected].